How to Replace an Empty Ink Cartridge in the HP OfficeJet Pro 9020 Printer – an Illustrated Tutorial in 9 Steps

Make sure you purchase the right ink cartridges for your specific printer and printer region or have your old ones refilled. Cartridges are not compatible between different brands, and often not within the same brand. HP often designs its inkjet hardware to use country-specific consumables. When you unbox a new HP inkjet printer and set it up, you install a set of ink tanks that ship with the printer. As you turn on the device and get ready to use it, an initialization sequence localizes it to the country associated with the ink cartridges you installed.

HP recommends that you use original HP ink cartridges. XL (Extra Large) cartridges cost more but do provide better value in the long run. They will be able to print at least double the pages of a regular cartridge. Our advice is that if you print often, go with XL. However, ink can dry up. So if you are not a frequent printer, go with the regular cartridges.

You can check the estimated ink levels from the printer software or from the printer control panel. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch the ink icon (see below) to check the estimated ink levels. Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until you are prompted to do so. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.
hp officejet pro 9020 how to replace an empty ink cartridge 01

Which ink cartridges do I need for my HP OfficeJet Pro 9020 series Printer?

For your US HP OfficeJet Pro 9020 series Printer you need an HP 962 Black Ink Cartridge AND 3 color cartridges: HP 962 Cyan, HP 962 Magenta and HP 962 Yellow (OR the XL versions HP 962XL OR HP 966XL Black AND HP 962XL color cartridges). There are also Combo Packs (4 cartridges in one pack) available, like the HP 962XL High Yield Black and HP 962 Cyan, Magenta, Yellow Original Ink Cartridges Pack of 4 (3JB34AN). Check the price of HP 962 cartridges at Amazon.com .

For your European or UK HP OfficeJet Pro 9020 series Printer you need an HP 963 Black Ink Cartridge AND 3 color cartridges: HP 963 Cyan, HP 963 Magenta and HP 963 Yellow (OR the XL versions HP 963XL OR HP 967XL Black AND HP 963XL color cartridges). There are also Combo Packs (4 cartridges in one pack) available, like the HP 962XL High Yield Black and HP 962 Cyan, Magenta, Yellow Original Ink Cartridges Pack of 4 (3JB34AN)

Try Amazon's ink selector tool to find compatible ink cartridges for your printer.

Replace the ink cartridges

1. Turn the printer on by pressing the power button, if it is not already turned on. Wait until the product is idle and silent before continuing.
hp officejet pro 9020 how to replace an empty ink cartridge 02

Remove the empty cartridge
2. Slip your fingers behind the upper side of the front door, and then pull forward to open the front door.
hp officejet pro 9020 how to replace an empty ink cartridge 03

3. Lift the cartridge access door. Wait until the print carriage stops moving before proceeding.
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4. Find the cartridge you want to replace. Push in on the front of the cartridge to release it, and then pull it toward you to remove it from its slot.
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Insert the new cartridge
5. Remove the new ink cartridge from its packaging. Do NOT touch the electrical contacts and ink port.
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Do NOT lift the latch handle on the print carriage to install the ink cartridges. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which can cause errors or print quality problems. The latch must remain down in order to correctly install the ink cartridges.

6. Hold the new cartridge so that the cartridge contacts face the printer. Using the color-coded letters for help, slide the ink cartridge into the empty slot until until it clicks into place and it is securely installed in the slot. Make sure that you insert the ink cartridge into the slot that has the same colored letter as the color you are installing.
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hp officejet pro 9020 how to replace an empty ink cartridge 08
hp officejet pro 9020 how to replace an empty ink cartridge 09

(Please wait for the video to load)
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7. Repeat steps 3 through 5 for each ink cartridge you are replacing.

8. Close the print-carriage access door.
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9. Close the front door and wait until the warm-up sequence finishes and your printer is quiet before you proceed.
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Align the printhead only if necessary.
Aligning the printhead ensures the high-quality output. The printhead does not have to be realigned when cartridges are replaced. However, you might want to use this feature for print quality issues in printouts where straight lines look wavy or jagged. You can align the printhead from the printer software and from the printer display.

How to Replace an Empty Ink Cartridge in the HP Deskjet 2723e All-in-One Printer – an Illustrated Tutorial in 10 Steps

Check the price of the HP Deskjet 3772e at Amazon.com .


Make sure you purchase the right ink cartridges for your specific printer and printer region or have your old ones refilled. Cartridges are not compatible between different brands, and often not within the same brand. HP often designs its inkjet hardware to use country-specific consumables. When you unbox a new HP inkjet printer and set it up, you install a set of ink tanks that ship with the printer. As you turn on the device and get ready to use it, an initialization sequence localizes it to the country associated with the ink cartridges you installed. HP recommends that you use original HP ink cartridges.

XL (Extra Large) cartridges cost more but do provide better value in the long run. They will be able to print almost 2 times as many pages as a regular cartridge. Our advice is that if you print often, go with XL. However, ink can dry up. So if you are not a frequent printer, go with the regular cartridges.

You can check the estimated ink levels from the printer software, printer control panel or HP Smart.

To check the ink levels from the printer control panel
The ink level icons on the printer display show an estimate of ink remaining in the cartridges. The left ink icon shows the estimated ink level of the tri-color cartridge, and the right icon shows the estimated ink level of the black cartridge.
hp deskjet 2723e replace the ink cartridges 01

To check the ink levels from the HP printer software (Windows)
Open the HP printer software.
– In the printer software, click the Estimated Levels tab.

To check the ink levels from the HP Smart app
Open HP Smart app. Check the estimated ink levels at the right side of the printer image.

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable.

Use the single-cartridge mode to operate the HP All-in-One with only one print cartridge. The single-cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage.

Which ink cartridges do I need for my HP Deskjet 2723e All-in-One Printer?

For your US HP DeskJet 2723e All-in-One Printer you need HP 67 Black AND HP 67 Tri-color cartridges OR the XL versions: HP 67XL Black AND HP 67XL Tri-color cartridges. Check the price of HP 67 cartridges at Amazon.com .

For your European or UK HP DeskJet 2723e All-in-One Printer you need HP 305 Black AND HP 305 Tri-color cartridges OR the XL versions: HP 305XL Black AND HP 305XL Tri-color cartridges.

Try Amazon's ink selector tool to find compatible ink cartridges for your printer.

Replace the ink cartridges

1. Press the Power button to turn on the printer, if it is not already turned on. Wait until the printer is idle and silent before continuing.
hp deskjet 2723e replace the ink cartridges 02

hp deskjet 2723e replace the ink cartridges 03

2. Load unused plain white Letter or A4-sized paper into the input tray.
hp deskjet 2723e replace the ink cartridges 04

Remove cartridge
3. Reach inside the printer, grasp the handle, and then lower the ink cartridge access door. The carriage moves to the center of the printer. Wait until the printer is idle and silent before continuing.
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4. Lightly press down on the cartridge to release it, and then pull the cartridge out of its slot.
hp deskjet 2723e replace the ink cartridges 06

Insert the new cartridge
5. Remove the new cartridge from its packaging. Be careful to only touch the black plastic on the ink cartridge by holding the ink cartridge by its sides.
hp deskjet 2723e replace the ink cartridges 07

hp deskjet 2723e replace the ink cartridges 08

6. Pull the coloured tab to remove the plastic tape.
hp deskjet 2723e replace the ink cartridges 09



Do NOT:
– Remove the copper electrical strip.
– Touch the copper-colored contacts or the ink nozzles.
– Replace the protective tape on the contacts.
do not touch contacts

7. Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot at a slight upward angle. Make sure that the icon on the cartridge matches the icon on the slot. The tri-color cartridge goes in the slot on the left, and the black cartridge goes in the slot on the right.
hp deskjet 2723e replace the ink cartridges 10

8. Push the cartridge forward until it snaps into place.
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9. Repeat step 4 through 8 to replace the other cartridge, if necessary.
10. Close the cartridge access door.
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Align the cartridges

To achieve the best print quality, it is always useful to align the ink cartridges. If an Alignment Page prints, follow the instructions on the page to align the cartridges and complete the installation.

You can always print the alignment page from the HP Smart app or from the printer software.

A. To print the alignment page from the printer software:

Open the printer software.
– In the printer software, click Print & Scan.
– Click Maintain Your Printer to access the printer toolbox.
– Click Align Cartridges on the Device Services tab.

The printer prints an alignment page.
hp deskjet 2723e replace the ink cartridges 13

– Follow the onscreen instructions to align the cartridges.
– Recycle or discard the cartridge alignment sheet later.

How to Replace an Empty Ink Cartridge in the HP ENVY Inspire 7955e All-in-One Printer – an Illustrated Tutorial in 11 Steps

Check the price of the HP ENVY Inspire 7955e at Amazon.com .


Make sure you purchase the right ink cartridges for your specific printer and printer region or have your old ones refilled. Cartridges are not compatible between different brands, and often not within the same brand. HP often designs its inkjet hardware to use country-specific consumables. When you unbox a new HP inkjet printer and set it up, you install a set of ink tanks that ship with the printer. As you turn on the device and get ready to use it, an initialization sequence localizes it to the country associated with the ink cartridges you installed. HP recommends that you use original HP ink cartridges.

XL (Extra Large) cartridges cost more but do provide better value in the long run. They will be able to print 3 times as many pages as a regular cartridge. Our advice is that if you print often, go with XL. However, ink can dry up. So if you are not a frequent printer, go with the regular cartridges.

You can check the estimated ink levels from the printer control panel, from the printer software or from the HP Smart app.
A. To check the estimated ink levels from the printer control panel:
– From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard
– Touch the Ink symbol to check the estimated ink levels.
hp envy inspire 7955e how to replace the ink cartridges 01

B. To check the ink levels from the printer software (Windows):
– Open the HP printer software.
– In the printer software, click Estimated Levels at the top of the window.
hp envy inspire 7955e how to replace the ink cartridges 02

C. To check the ink levels from the HP Smart app:
Just view the estimated ink levels from the home screen.
hp envy inspire 7955e how to replace the ink cartridges 03

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable.

Use the single-cartridge mode to operate the HP ENVY Inspire 7955e All-in-One printer with only one cartridge. The single-cartridge mode is initiated when an cartridge is removed from the cartridge carriage.

Which ink cartridges do I need for my HP ENVY Inspire 7955e All-in-One series Printer?

For your US HP ENVY Inspire 7955e All-in-One Printer you need HP 64 Black AND HP 64 Tri-color cartridges (OR the HP 64 XL versions). There are also combo packs available, like the HP 64 Black and Tri-Color Original Ink Cartridges, 2 Cartridges. Check the price of HP 64 cartridges at Amazon.com .
For your European or UK HP ENVY Inspire 7955e All-in-One Printer you need HP 303 Black AND HP 303 Tri-color cartridges (OR the HP 303 XL versions). There are also combo packs available, like the HP Z4B62EE 303 Photo Value Pack, Black and Tri-colour, Pack of 2.

Try Amazon's ink selector tool to find compatible ink cartridges for your printer.

Replace the ink cartridges

1. Press the Power button to turn on the printer, if it is not already turned on.
hp envy inspire 7955e how to replace the ink cartridges 04

2. Load unused plain white Letter or A4-sized paper into the main paper tray.
hp envy inspire 7955e how to replace the ink cartridges 05

Remove the empty cartridge
3. Open the front door as shown below.
hp envy inspire 7955e how to replace the ink cartridges 06

4. Open the cartridge access door by placing a thumb or two fingers under the small handle on the front of the cartridge access door and then lifting it up. Wait until the print cartridge cradle is idle and silent before you continue.
hp envy inspire 7955e how to replace the ink cartridges 07

hp envy inspire 7955e how to replace the ink cartridges 08

5. Lightly press down on the cartridge to release it, and then pull the cartridge toward you out of its slot. Set it aside for recycling.
– Remove the cartridge from the slot on the left to replace the tri-color cartridge.
– Remove the cartridge from the slot on the right to replace the black cartridge.
hp envy inspire 7955e how to replace the ink cartridges 09

Insert the new cartridge
6. Remove the new cartridge from its package. Be careful to only touch the black plastic on the ink cartridge by holding the ink cartridge by its sides.
hp envy inspire 7955e how to replace the ink cartridges 10

hp envy inspire 7955e how to replace the ink cartridges 11

7. Pull the colored tab to remove the protective tape from the cartridge.
hp envy inspire 7955e how to replace the ink cartridges 12



Do NOT:
– Remove the copper electrical strip.
– Touch the copper-colored contacts or the ink nozzles.
– Replace the protective tape on the contacts.
do not touch contacts

8. Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot at a slight upward angle. Make sure that the icon on the cartridge matches the icon on the slot.
– Insert the tri-color cartridge into the left slot.
– Insert the black cartridge into the right slot.
hp envy inspire 7955e how to replace the ink cartridges 13

hp envy inspire 7955e how to replace the ink cartridges 14

hp envy inspire 7955e how to replace the ink cartridges 15

9. Repeat steps 5 through 8 to replace the other cartridge, if necessary.

10. Close the cartridge access door. The printer starts an initialization process. It is normal for the printer to make noises during this process.
hp envy inspire 7955e how to replace the ink cartridges 16

11. Close the front door.
hp envy inspire 7955e how to replace the ink cartridges 17

Align the printhead only if necessary.
Clean the printhead if your printed output is streaked or has any incorrect or missing colors.

The printer automatically aligns the printhead during the initial setup. The printhead does not have to be realigned when cartridges are replaced. However, you might want to use this feature for print quality issues in printouts when the printer status page shows streaking or white lines through any of the blocks of color, or if you are having print quality issues with your printouts. Performing the cleaning and aligning procedures unnecessarily can waste ink and shorten the life of the cartridges.

From the printer control panel:
– Touch or swipe down the tab at the top of the screen to open the
Dashboard

– Touch Setup
– Touch Printer Maintenance
Select the desired option
– Follow the onscreen instructions

How to Replace an Empty Ink Cartridge in the HP ENVY Inspire 7958e All-in-One Printer – an Illustrated Tutorial in 11 Steps

Make sure you purchase the right ink cartridges for your specific printer and printer region or have your old ones refilled. Cartridges are not compatible between different brands, and often not within the same brand. HP often designs its inkjet hardware to use country-specific consumables. When you unbox a new HP inkjet printer and set it up, you install a set of ink tanks that ship with the printer. As you turn on the device and get ready to use it, an initialization sequence localizes it to the country associated with the ink cartridges you installed. HP recommends that you use original HP ink cartridges.

XL (Extra Large) cartridges cost more but do provide better value in the long run. They will be able to print 3 times as many pages as a regular cartridge. Our advice is that if you print often, go with XL. However, ink can dry up. So if you are not a frequent printer, go with the regular cartridges.

You can check the estimated ink levels from the HP Smart app, from the printer software or from the printer control panel:
A. To check the estimated ink levels from the printer control panel.
– From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard
– Touch the Ink symbol to check the estimated ink levels.
hp envy inspire 7958e how to replace the ink cartridges 01

B. To check the ink levels from the printer software (Windows):
– Open the HP printer software.
– In the printer software, click Estimated Levels at the top of the window.
hp envy inspire 7958e how to replace the ink cartridges 02

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable.

Use the single-cartridge mode to operate the HP ENVY Inspire 7958e All-in-One printer with only one cartridge. The single-cartridge mode is initiated when an cartridge is removed from the cartridge carriage.

Which ink cartridges do I need for my HP ENVY Inspire 7958e All-in-One series Printer?

For your US HP ENVY Inspire 7958e All-in-One Printer you need HP 64 Black AND HP 64 Tri-color cartridges (OR the HP 64 XL versions). There are also combo packs available, like the HP 64 Black and Tri-Color Original Ink Cartridges, 2 Cartridges. Check the price of HP 64 cartridges at Amazon.com .
For your European or UK HP ENVY Inspire 7958e All-in-One Printer you need HP 303 Black AND HP 303 Tri-color cartridges (OR the HP 303 XL versions). There are also combo packs available, like the HP Z4B62EE 303 Photo Value Pack, Black and Tri-colour, Pack of 2.

Try Amazon's ink selector tool to find compatible ink cartridges for your printer.

Replace the ink cartridges

1. Press the Power button to turn on the printer, if it is not already turned on.
hp envy inspire 7958e how to replace the ink cartridges 03

2. Load unused plain white Letter or A4-sized paper into the main paper tray.
hp envy inspire 7958e how to replace the ink cartridges 04

Remove the empty cartridge
3. Open the front door as shown below.
hp envy inspire 7958e how to replace the ink cartridges 05

4. Open the cartridge access door by placing a thumb or two fingers under the small handle on the front of the cartridge access door and then lifting it up. Wait until the print cartridge cradle is idle and silent before you continue.
hp envy inspire 7958e how to replace the ink cartridges 06

hp envy inspire 7958e how to replace the ink cartridges 07

5. Lightly press down on the cartridge to release it, and then pull the cartridge toward you out of its slot. Set it aside for recycling.
– Remove the cartridge from the slot on the left to replace the tri-color cartridge.
– Remove the cartridge from the slot on the right to replace the black cartridge.
hp envy inspire 7958e how to replace the ink cartridges 08

Insert the new cartridge
6. Remove the new cartridge from its package. Be careful to only touch the black plastic on the ink cartridge by holding the ink cartridge by its sides.
hp envy inspire 7958e how to replace the ink cartridges 09

hp envy inspire 7958e how to replace the ink cartridges 10

7. Pull the colored tab to remove the protective tape from the cartridge.
hp envy inspire 7958e how to replace the ink cartridges 11



Do NOT:
– Remove the copper electrical strip.
– Touch the copper-colored contacts or the ink nozzles.
– Replace the protective tape on the contacts.
do not touch contacts

8. Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot at a slight upward angle. Make sure that the icon on the cartridge matches the icon on the slot.
– Insert the tri-color cartridge into the left slot.
– Insert the black cartridge into the right slot.
hp envy inspire 7958e how to replace the ink cartridges 12

hp envy inspire 7958e how to replace the ink cartridges 13

hp envy inspire 7958e how to replace the ink cartridges 14

9. Repeat steps 5 through 8 to replace the other cartridge, if necessary.

10. Close the cartridge access door. The printer starts an initialization process. It is normal for the printer to make noises during this process.
hp envy inspire 7958e how to replace the ink cartridges 15

11. Close the front door.
hp envy inspire 7958e how to replace the ink cartridges 16

Align the printhead only if necessary.
Clean the printhead if your printed output is streaked or has any incorrect or missing colors.

The printer automatically aligns the printhead during the initial setup. The printhead does not have to be realigned when cartridges are replaced. However, you might want to use this feature for print quality issues in printouts when the printer status page shows streaking or white lines through any of the blocks of color, or if you are having print quality issues with your printouts. Performing the cleaning and aligning procedures unnecessarily can waste ink and shorten the life of the cartridges.

From the printer control panel:
– Touch or swipe down the tab at the top of the screen to open the
Dashboard

– Touch Setup
– Touch Printer Maintenance
Select the desired option
– Follow the onscreen instructions