Make sure you purchase the right ink cartridges for your specific printer and printer region or have your old ones refilled. Cartridges are not compatible between different brands, and often not within the same brand. HP often designs its inkjet hardware to use country-specific consumables. When you unbox a new HP inkjet printer and set it up, you install a set of ink tanks that ship with the printer. As you turn on the device and get ready to use it, an initialization sequence localizes it to the country associated with the ink cartridges you installed. HP recommends that you use original new HP ink cartridges.
You can check the estimated ink levels from the printer software, printer control panel or HP Smart.
A. To check the estimated ink levels from the printer control panel:
– From the Home screen, touch the Ink Icon to check the estimated ink levels.
B. To check the ink levels from the printer software (Windows):
– Open the HP printer software.
– In the printer software, click Estimated Levels.
C. To check the ink levels from HP Smart:
– Open HP Smart on your mobile device. The estimated ink levels for your printer appear at the top of the screen, beside the picture of the printer.
Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not have to replace the cartridges until the print quality is unacceptable.
Use the single-cartridge mode to operate the HP ENVY 5014 printer with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. During single-cartridge mode, the printer can copy documents, copy photos, and print jobs from the computer.
XL (Extra Large) cartridges cost more but do provide better value in the long run. They will be able to print at least double the pages of a regular cartridge. Our advice is that if you print often, go with XL. However, ink can dry up. So if you are not a frequent printer, go with the regular cartridges.
For your US HP ENVY 5014 All-in-One Printer you need HP 65 Black AND HP 65 Tri-color cartridges OR the XL versions: HP 65XL Black AND HP 65XL Tri-color cartridges.
There are also multipacks available like the HP 65 Black and Tri-color Original Ink Cartridges, 2 pack.
For your European or UK HP ENVY 5014 All-in-One Printer you need HP 304 Black AND HP 304 Tri-color cartridges OR the XL versions: HP 304XL Black AND HP 304XL Tri-color cartridges.
Remove the old cartridge
3. Open the access door. To do this, gently grasp the handles on either side of the printer, then raise the ink cartridge access door until it locks into place. The carriage moves slightly to the left. Wait until the carriage is idle and silent before you proceed.
7. Hold the ink cartridge by its sides with the nozzles toward the printer, then slide the ink cartridge forward into the slot. Then close the latch until it clicks to secure the ink cartridge into place.
The tri-color cartridge goes in the slot on the left, and the black cartridge goes in the slot on the right.
8. Repeat the previous steps to install the other ink cartridge, if needed.
Align the cartridges
– The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. The printer automatically prints an alignment page. Wait for the alignment page to fully eject from the printer.
– Lift the product lid.
– Place the alignment page on with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
– Close the lid, and then touch OK on the printer control panel. The product scans the alignment page and completes the alignment process.
– After the printer aligns the ink cartridges, touch OK on the control panel.
– Discard or recycle the alignment page.