How to Replace an Empty Ink Cartridge in the HP Officejet Pro X476dn All-in-One Inkjet Printer Series – an Illustrated Tutorial in 8 Steps

HP OfficeJet Pro X476dn Office Printer with Print Security, Remote Fleet Management & Fast Printing (CN460A)

Supply-related notifications are communicated on the product control panel.

  • A Supply Low message appears when an ink cartridge is nearing the estimated end of its useful life. Printing can continue, but consider having a replacement supply on hand.
  • A Supply Very Low message appears when the ink cartridge is near its estimated end of useful life. Have a replacement ink cartridge on hand. Although using the Continue setting allows printing beyond Very Low without replacing the cartridge, the product will shut down before any print problems occur.
  • A Supply Out of Ink message appears when the ink cartridge is empty.
  • Make sure you purchase the right ink cartridges for your specific printer. Cartridges are not compatible between different brands, and often not within the same brand. Hewlett-Packard Company cannot recommend the use of non-HP ink cartridges, either new or remanufactured. Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. XL (Extra Large) cartridges cost more but do provide better value in the long run. They will be able to print at least double the pages of a regular cartridge. Our advice is that if you print often, go with XL. However, ink can dry up. So if you are not a frequent printer, go with the regular cartridges.

    Which ink cartridges do I need for my HP Officejet Pro X476dn All-in-One Inkjet Printer Series Printer?

    For your US, European and UK HP Officejet Pro X476dn Printer you need HP 970 Black (XL) and HP 971 Cyan/Magenta/Yellow (XL) cartridges. There are also Four Packs available, like the HP 970XL.

    Replace the ink cartridges

    The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K). The ink cartridge can be installed and removed by using one hand.

    1. Open the ink cartridge door.
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    2. Push the old ink cartridge inward to unlock it.
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    3. Grasp the edge of the old ink cartridge and then pull the cartridge straight out to remove it.
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    4. Remove the new ink cartridge from the packaging.
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    5. Do not touch the metal connector of the ink cartridge. Fingerprints on the connector can cause print-quality problems. Fingerprints may cause supply error messages. Dust may also cause supply error messages; do not leave ink cartridges outside the product for prolonged periods of time.
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    6. Insert the new ink cartridge into the product.
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    7. Close the ink cartridge door.
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    8. Place the old ink cartridge in the box and refer to HP’s recycling instructions at http://www.hp.com/recycle . You can also check out Amazon’s list of recycling programs and websites that will help point you in the right direction to recycle most anything.